DNE takes great pride in providing value to our customers. It is because of that focus that we celebrated our 50th anniversary in 2001. And it is because of that commitment, we believe, DNE will be here for 50 more years.

This value is primarily delivered to our customers through the innovative and cost effective voice and data solutions that address real customer needs. And that is where I humbly submit DNE's strategic competency lies: understanding and then delivering products that meet the needs of our customers. For 50 years, it has been the needs of the Department of Defense and other U.S. Government Agencies. As DNE continues to expand our horizons and transitions to a more global supplier of communications solutions, that competency has only broadened. I am excited about the new products we are offering because they address the needs of today's customers just as their predecessors did.

We understand as well that the value proposition for our customers cannot be met entirely by providing products that meet your needs. Increasingly, differentiation in the market place will not be defined in terms of our product feature set or even price. Total customer satisfaction will be the differentiator. Here, at DNE Technologies, customer satisfaction is measured and communicated throughout the organization. DNE's greatest assets, our employees, are rewarded when the customer satisfaction goals are achieved. On time delivery, quality and customer responsiveness are the three pillars of our customer satisfaction focus. It is how we measure our suppliers, and we believe how you, our customers, will be satisfied. An environment of continuous improvement assures our customers that DNE Technologies will never become complacent as we reach - and then exceed - our customer satisfaction goals.

I want to hear from you if for any reason DNE Technologies does not meet your expectations in any way. Feedback from you is the most valuable tool I have in assuring DNE Technologies continues its rich heritage of providing value in the voice and data solutions you have come to expect.

Sincerely,
William Gill, Jr.
President and CEO
Ultra Electronics - DNE Technologies